SHIPPING INFO 

Please allow up to enough time for your order to process. Subsequently, we will provided you with a the tracking number via email. 

Here you'll find all the info you'll need about how we post, ship and deliver our parcels. If you need some further help, please contact us.

UK STANDARD DELIVERY

UK Standard Delivery is FREE on orders of £100* or over. Your order will be delivered via Royal Mail Tracked once dispatched. (excluding weekends).

shipment should be received within 3-5 working days after you place your order (excludes Saturdays, Sundays and Bank Holidays)

During busy periods Vicky Boateng and the Royal Mail will try their utmost best to provide a guaranteed service, however, we cannot be held responsible should any delivery issues and delays occur.

If you are not around to take delivery of your parcel, a delivery card will be left and your parcel will be taken to your local sorting office for collection. Royal Mail may leave it with a neighbour, or in a safe place if they think it is safe to do so. A delivery card will be left to let you know this has been done. 

Processing time: 

please note our processing time is separate to our shipping time (7-14 days )

Wax sticks

(1-5 days)